IT governance provides a structure for aligning IT strategy with business strategy. By following a formal framework, organizations can produce measurable results toward achieving their strategies and goals

Linked to managed services is a service commitment. Under the staff augmentation model, the only service commitment is hours of work. Under the managed services model, the provider assumes all of the risk of meeting the service commitment.

SmartERP’s operations support can cost-effectively and -efficiently manage our client’s infrastructure related to PeopleSoft. We can assist companies in ensuring that the capacity of their network, systems and databases keep pace with user demand, or we can assume full responsibility for the administration of the company’s network, systems and databases.

Data analysis is a process of inspecting, cleansing, transforming, and modelling data with the goal of discovering useful information, informing conclusions, and supporting decision-making.

Computer security, cybersecurity, or information technology security is the protection of computer systems and networks from information disclosure, theft of or damage to their hardware, software, or electronic data, as well as from the disruption or misdirection of the services they provide.

Artificial intelligence is intelligence demonstrated by machines, as opposed to the natural intelligence displayed by animals including humans.

Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user.

A business strategy is a set of competitive moves and actions that a business uses to attract customers, compete successfully, strengthening performance, and achieve organisational goals.